Don't try to solve their problems, just take a breath and hear what they are saying.
"Laugh with you're happy friends when they're happy; share tears when they're down..." Romans 12:14
"At the end of your life, you will never regret not having passed one more test, not winning one more verdict or not closing one more deal. You will regret time not spent with a husband, a friend, a child, or a parent."
Don't let your life be a regret....If you think you should do something for a friend, if you feel it inside and it keeps popping up in you thoughts;
Just do it!
Remember important dates of your friend:
birthday, anniversary, children births,
1st of any kind, new house, etc.
Make the effort, show them you care.